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Re: Changes to Virgin TV (2021)
There is a warning on the app before you trigger the upgrade that says that recordings and series links will be deleted. I'm pretty sure it's also in the instructions that come with remotes too:
https://www.virginmedia.com/help/vir...box-to-360-box
Quote:
- Please read these instructions first – keep the remote(s) in the box for now
- Watch any recorded shows before you upgrade (we can’t transfer them, and you deserve a duvet day). Just bear in mind your service will automatically update 5 days after this package arrived
- Start your upgrade by selecting upgrade to Virgin TV 360 from your Home screen - you will find the 360 App on the Home screen but you can also find within the Apps & Games folder.
- Follow the steps with your existing V6 remote until you’re asked to swap. Need a verification code? Enter: 847446
- Make sure you have the latest version of Virgin TV Go on your phone or tablet – just head to your app store
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