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Old 20-12-2018, 10:16   #17
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
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OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Wanting to complain who do I speak to?

Quote:
Originally Posted by Mythica View Post
Another way to deal with it is just leave. Vote with your feet.
Although it should be noted that in the OP's case, his parents had left simply because there was no cable at their new home.

VM should have been clearer in their communications in that instance, but the reason for what they saw as an overpayment appears to have been that they were still in a contract.

Maybe it is time for Virgin and Sky to stop putting people on time related contracts and let their customers leave within the month, as per Netflix, Amazon and Now TV.
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