Thread: Sky and BT paused but still being billed
View Single Post
Old 21-04-2020, 15:21   #2
denphone
Still alive and fighting
 
denphone's Avatar
 
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,308
denphone has a golden auradenphone has a golden aura
denphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden auradenphone has a golden aura
Re: sky and bt pause but still being billed
Quote:
Originally Posted by paulhughes View Post
I have paused sky sports and bt sports at the beginning of March but virgin for some reason are showing on my april bill that i did not pause them till the 31st march and surprise surprise the april bill is dated the 30 th of march.
Therefore i am paying for these services for may when i shouldn't.
I can't get hold of anyone on virgin , there is no online chat , or even an address to write to , i understand the current situation but i am being taken for a ride here,
Pausing Sky Sports and BT Sports will not show on your 30th of March bill Paul as this will be shown on your next bill as if you go into your my Virgin Media it show a credit for these channels which will then be deducted from your next bill.
__________________
“The only lesson you can learn from history is that it repeats itself”
denphone is offline   Reply With Quote