Cable Forum - View Single Post - VM refuse to sign up to Ofcom code to protect loyal customers..

RichardCoulter · 24-10-2020, 19:57

According to this interview with Ofcom, VM are the only company to refuse to sign up to a voluntary code that would stop existing loyal customers being ripped off, whilst new customers obtain cheap deals:

https://www.bbc.co.uk/iplayer/episod...-show-21102020

It starts about 3 mins in. Customers were advised to cancel & return as new customers to get the best deals.

24-10-2020, 19:57	#1
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,053	VM refuse to sign up to Ofcom code to protect loyal customers.. According to this interview with Ofcom, VM are the only company to refuse to sign up to a voluntary code that would stop existing loyal customers being ripped off, whilst new customers obtain cheap deals: https://www.bbc.co.uk/iplayer/episod...-show-21102020 It starts about 3 mins in. Customers were advised to cancel & return as new customers to get the best deals.