Quote:
Originally Posted by tdadyslexia
Hi All
First time on here and all becouse of Virgin.
I am only a Virgin Media Broadband customer now, and it looks like I won't be for much longer.
I get india when phoning Technical Support for my Broadband the line reception is rubbish, and on one of the calls to try and solve a problem they disconnected me. 
I will not be phoning up again, it is the worst Customer Support Centre that I know of, and to top it off they don't speak English or understand English. 
If I need Technical Support again I may end up leaving them by canceling my subscription - yes it's that bad. 
My connection Cuts off daily, Virgin Media have stopt me from using the proxy server, watt an NTL Technical Support gived me back in 2003, to help stop this problem from going on. 
It is a known problem, well don Virgin Media.   |
---------- Post added at 09:20 ---------- Previous post was at 09:20 ----------
Look this thread is from 2007 and VM are still as crap as they were then.
I hate this company with a vengeance.
The two worst companies I have had the displeasure to deal with are without question Three Mobile – man they are seriously crap and VM – really poor service all round, with a technical support system which basically doesn’t work at all.
I would rate VM as being worse than the NHS – I know; but it is.
How the VM CEO keeps his job is a mystery to me!