Quote:
Originally Posted by Hugh
Here’s the source article - ironically, most complaints were about how complaints were handled...
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My Guess is that in the past virgin used to give in to any moaner , discounts etc. Me included .Now they are less inclined do do so .That brings the moaners out in hoards (no names but guess most here can think of one or two) as l said before vote with your credit/standing order. Moaners try asking your utilities company of a lower price at the end of your contact.