21-05-2020, 21:05
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#631
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cf.geek
Join Date: Nov 2016
Posts: 637
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Re: Changes to Virgin TV (2020)
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Originally Posted by denphone
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I think you must have missed the link, here it is again:
https://www.digitaltveurope.com/2020...y-tv-operator/
Quote:
Virgin Media has claimed the unfortunate title of being the most complained about pay TV operator in the UK, according to Ofcom.
The media regulator has published its Q4 2019 consumer complaints data, and while consumers have had less truck with operators across the board the Liberty Global brand is still the pick of the pack.
According to the data provided by Ofcom, Virgin Media saw an average of nine complaints per 100,000 customers in the quarter in regards to its TV operations. By contrast, Sky TV was the least complained about with only an average of two complaints per 100,000 customers.
TalkTalk was the second most complained about with eight complaints per 100,000 customers – slightly higher than BT which saw an average of seven complaints per 100,000 customers.
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