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ultimate · 16-01-2012, 11:52

The internet went very slow again just now so I decided to ring 151. The automatic message confirmed there is a fault in SK10 and SK11, waited 20 minutes to speak to this Indian gentleman who was very polite and helpful. He then found there is indeed a "fault" in the area, and the fault is caused by VM laying new cables, and the fault will continue to affect speed from time to time until February. He let me have this month free.

With big cabling improvements like this, affecting so many household for an extended period of time, I would have thought VM should let us know in advance this is happening, one email is suffice. But did they hell. Still nothing is showing at the service status page. Just wonder what that page is really good for?

16-01-2012, 11:52	#3
ultimate cf.geek Join Date: Mar 2004 Location: Prestbury SK10 Services: 200Mb,TV FH V6 and Phone Posts: 714	Re: Problem in SK10 and SK11 The internet went very slow again just now so I decided to ring 151. The automatic message confirmed there is a fault in SK10 and SK11, waited 20 minutes to speak to this Indian gentleman who was very polite and helpful. He then found there is indeed a "fault" in the area, and the fault is caused by VM laying new cables, and the fault will continue to affect speed from time to time until February. He let me have this month free. With big cabling improvements like this, affecting so many household for an extended period of time, I would have thought VM should let us know in advance this is happening, one email is suffice. But did they hell. Still nothing is showing at the service status page. Just wonder what that page is really good for?