Got to laugh, just rang TS to ask what the current DS load is on my UBR, as the TBB ping monitor looks poor, apparently its currently running close to 100% but not high enough to warrant a flag up.
To add to this the SNR is too low (20) which is just compounding the issue.
When I get Sky BB installed in a couple of weeks time I'm planning on running it along side VM's 10 Mbps superior fibre optic service just for kick's.
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So if your TBB monitor looks anything like the above, its time to jump ship me thinks