The setup procedure doesn't need the NTL software and your friend should have a little booklet with instructions in it. The address to point the router at is different for STBs (think it's start.ntl) and if you type it into IE it should help kick start the registration of the NIC to the account. Theoretically you shouldn't need to do all this as it should be done automatically when you switch connections but sometimes it needs a little nudge
