[Lemonadedippers]

Hello,

I live in Southampton and having loads of problems with the internet speeds.

We upgraded to 20mb a few months ago and things were fine but over the last few weeks we've had lots of random slowness when browsing the Internet. My husband plays World of Warcraft (sigh) and he's having more and more random disconnects too.

Today has been horrible with on and off connection and pages only half loading or not working then suddenly coming back. We have a modem thats plugged into a router for the two computers.

I copied the root speed thing from someone elses post to get speed:

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -1.4 dBmV
Downstream SNR : 39.1 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 29200000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 35.5 dBmV
Upstream Mini-Slot Size : 2

Is that good/bad? My husband thinks its the router but I think its the modem as we've never had 20mb on downloads. Things I download are at best 2mb ever.

Thanks

Lemonadedippers