Quote:
Originally Posted by daveeb
I've never pretended to cancel, I just say i'm looking to pay a bit less and what can they do for me, I don't get the best deals, because I don't bluff, but enough to keep me happy. I've always done it out of contract or after a price increase but i've never been knocked back.
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This is what I've always done after a very helpful VM man in Retentions suggested I ring them every so often a few years back. I usually manage to get some kind of deal or reduction and, up to date, have never had a problem or been given the runaround. Sounds like I've been lucky.