Thread: Tivo V6 Retention Dept gone?
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Old 08-05-2019, 20:42   #36
jfman
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Re: Retention Dept gone?
I don't see the drama. Give notice period. Wait for call back.

It's not rocket science.

It's not an effective strategy to let people phone up and say:

"oh well, I've had the service for 15 years now and every 18 months or so I phone up pretending I want to cancel and you've always given me a discount so it's that time again, any chance?"
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