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Originally Posted by Shaun
The same could be said of other companies but I've never heard others talk about an owner with such venom.
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Well, I can only speak for myself here, but they are the only company to cause our family to lose thousands of pounds.
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As for fast, friendly CS from Virgin - you must be phoning a different company to me as I've found them to be awful
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That's just it. The service from Virgin is neither bad nor good. As with most companies, it depends on the call centre you get. Whenever I have phoned Virgin, I had sometimes had good service. Sometimes bad.
I have a BT phone line, and I've noticed the same with them.