Quote:
Originally Posted by RichardCoulter
The price rise notifications are being staggered. Also, you will be informed via email if possible, so check your junk folder or old email addresses in case Virgin only have that.
I can't see why you wouldn't be able to leave, this change meaning you can't leave due to a price rise doesn't come into effect until next year.
Sounds to me like you've been given duff information in order to stop you leaving next month, please see my thread about this:
https://www.cableforum.uk/board/show...php?t=33711694
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I reckon as the system has not generated my price rise email/letter, it will not let me leave pen free.