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Osem · 08-05-2015, 14:27

We have a phone on the Addict Extra tariff which yields free texts and 100 free mins when you top up £10. After topping up last month, these did not appear on the 1st May and were told by CS that they were having technical issues and given 50 free texts and 300 mins in lieu whilst they were looking into the problem. We're still waiting for the missing texts to be credited.

08-05-2015, 14:27	#5
Osem Inactive Join Date: Oct 2006 Location: Right here! Posts: 22,316	Re: More PAYG Problems We have a phone on the Addict Extra tariff which yields free texts and 100 free mins when you top up £10. After topping up last month, these did not appear on the 1st May and were told by CS that they were having technical issues and given 50 free texts and 300 mins in lieu whilst they were looking into the problem. We're still waiting for the missing texts to be credited.