Thread: Tivo V6 Are VM frontline staff now discouraged from escalating customer issues?
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Old 22-10-2017, 18:32   #58
RichardCoulter
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Re: Are VM frontline staff now discouraged from escalating customer issues?
Quote:
Originally Posted by dilli-theclaw View Post
no, I didn’t mix anything up.
Then i've become confused myself!

What was the point you wanted to make Dilli?
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