Quote:
Originally Posted by Raider999
I think you are missing my point - assuming the contract is crystal clear the supplying company should only take the amount of money it has said it would.
If it continues to take the original incorrect amount then it is clearly in the wrong as it is taking more than it said it would.
I will concede that it is prudent for the customer to check the amount taken has indeed reduced, but if they don't it doesn't make it ok (or legal) for the supplier to take more.
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This is an interesting scenario, especially if the customer is incapacitated in some way eg someone with dementia.