Quote:
Originally Posted by ozsat
I know - it is just a lot of people complain about paying too much - but have never called to see why?
Same in every area of business - not just tv/broadband.
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I've never known anything like tv/broadband where the prices are so flexible. Many don't realise you can 'haggle', or there is such a thing as being in/out of contract. Haggling isn't British and we don't like doing it, this is taken advantage of. Dread to think what my bill would be after 25 years if I'd never queried it.
Things like gas/electric the prices are transparent and switching easy. BB/tv less so. There isn't true competition, Sky and VM have a duopoly.