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Old 21-06-2020, 00:04   #18
Join Date: May 2020
Posts: 36
oscarandjo is on a distinguished roadoscarandjo is on a distinguished road
Re: Only 8 Downstream channels, and getting 200Mbps, not the promised 400Mbps.

So I raised the complaint on the phone (29/05/2020). I was told I'd get a callback within 2 days. I didn't.

Then I got a letter on 10/06/2020 saying "we've been trying to get in touch" and supposedly weren't able to. They said to text a code to a number to arrange another callback. I did so, and again have heard nothing back.

This company is suck a p***take, I can't even raise a complaint.
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