Re: Only 8 Downstream channels, and getting 200Mbps, not the promised 400Mbps.
Quote:
Originally Posted by oscarandjo
Is it possible to go to CISAS without a letter of deadlock?
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Yes you can
https://www.ombudsman-services.org/how-it-works/process
From section 5
Quote:
Escalating the complaint to us.
If you’ve received a deadlock letter, or if you’ve still not resolved the issue after eight weeks, you can bring your complaint to us.
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