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Originally Posted by sue-key
Virgin employees here-you are going to be biased.
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and the BT engineer who told you isn't?
Quote:
Originally Posted by sue-key
why hasn't Richard Branson ordered a check up of the system?
Is it because he is not aware of it?If so why?
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Possibly because he has no operational control over Virgin Media - he just sold them the brand. And if he did I'm sure he would spend is time monitoring the complaints system
Quote:
Originally Posted by sue-key
Someone here posted a link where a guy wrote to this forum saying he knew he had not made the calls but his bill was sky high.
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...and there have been many cases where this has happenned and in most of them Virgin has rescinded the offending charges so yes it does happen but doesn't have to be the major conspiracy you think it is.
By the way - I am not a Virgin employee just in case you were thinking that!!