Quote:
Originally Posted by OLD BOY
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I think this is a good idea. Many people are too busy, are shy, have cognitive difficulties or lack the confidence to haggle and end up being penalised for this.
I wonder, however, if they will still be able to offer certain customers a bespoke price. I wrote to complain about the latest price rise (I can't leave at the moment as i'm still in contract domestically for a few more months) and have had the price rise extinguished plus a bit more off on top.
I was told that this discount is open ended and will never expire. I told them that i'd been told this before and had experienced hassle further down the line, so they have put this in writing for me to prevent a repetition.