Re: New Computer
how long have you had this modem? there may be some confusion as what you have.
Years and years ago, I had a virgin modem, that connected to the PC (and later a router) via a cable, it had no wireless.
All the newer modem/routers they supply are wireless.
so maybe you have one of the old style ones, and the operator didn't realise that, or you have a newer one, but that would be connected via Ethernet rather than usb.
it's probably easiest to post a photo, or model number, and then we'll know for sure.
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