30-09-2019, 07:23
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#7
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: What does a V401 code signify?
Quote:
Originally Posted by OLD BOY
Thank you for your guidance, everyone! I think it was a temporary problem, albeit the failure to connect with the second box had occurred for two nights running. So far, it has been ok today.
I re-booted my superhub and all other equipment earlier, so I knew that wouldn't fix it.
Hopefully, it is sorted now, all by itself!
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UPDATE: The problem had not gone away. I was reluctant to phone VM in case they changed my box and lost all my recordings.
I don't know why I didn't notice before but a connection to a little black box was not properly screwed in. So I tightened it, and the problem was solved!
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