Quote:
Originally Posted by pip08456
I remember something similar happening to Openreach in the Ealing area IIRC. A third party contractor for Railtrack had ripped through more than one duct causing a wide outage. That took about 5 days to resolve not helped by ducts travelling under the railway lines.
BT and Openreach were slagged off for the time it took. Sometimes customers just don't realise know much work and time some repairs take especially whencaused by a third party.
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I think this happens in a lot of industries. Most people not involved in an industry seldom know just how much effort goes into things. I work in software development and I've grown to hate the term "lazy developers".