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Old 04-09-2020, 17:10   #38
oscarandjo
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Join Date: May 2020
Posts: 36
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Re: Only 8 Downstream channels, and getting 200Mbps, not the promised 400Mbps.

CISAS have just written back to say my complaint has been accepted and Virgin Media have 10 working days to settle the complaint / make a written defence / submit an objection to CEDR on grounds of eligibility for adjudication.

I'm looking forward to having this finally resolved. I wish there were equivalent providers in my area as I'd leave this company in a heartbeat after this.
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