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StopThePigeon · 31-08-2018, 08:34

Twice, in the last week, I have lost all channels on my TIVO box (not a V6).

This happens, when I use Channel Up, to browse through the sports channels (Sky, Euro, BT).

When I arrive at BT Sport UHD, a message appears "channel requires a subscription", which is correct, as I do not have a 4K/UHD TV.

After this, every channel displays "channel not available - please try later V53".

I called VM, but they were unable to find/fix the fault - they didn't know what code V53 is!!!

The solution, is to reboot - sometimes more than once.

Anyone else having this problem, or able to confirm that it is/isn't connected to BT Sport UHD?

BTW - since starting this note, BT Sport UHD has been removed from the EPG...

31-08-2018, 08:34	#1
StopThePigeon cf.member Join Date: Jan 2015 Posts: 23	Losing channels on TIVO Twice, in the last week, I have lost all channels on my TIVO box (not a V6). This happens, when I use Channel Up, to browse through the sports channels (Sky, Euro, BT). When I arrive at BT Sport UHD, a message appears "channel requires a subscription", which is correct, as I do not have a 4K/UHD TV. After this, every channel displays "channel not available - please try later V53". I called VM, but they were unable to find/fix the fault - they didn't know what code V53 is!!! The solution, is to reboot - sometimes more than once. Anyone else having this problem, or able to confirm that it is/isn't connected to BT Sport UHD? BTW - since starting this note, BT Sport UHD has been removed from the EPG...