[Mick Fisher]

Originally Posted by Nedkelly

I can not belive this is still ongoing All install and service techs have to wait at the property until the box recieves the package unless there is a delay then we are told how long the delay is and the customer is informed .What gets me is when you call they tell you ill send a booster signal call back in 2 hours later you call back and 1 get told the same or you need a tech .Not right ill get second level to look at this to see why the hit has not gone to your box Sorry to rant but ive had 4 calls to day for simple faults that can be fixed over the phone if only they had the trainning

But it's all OK cause VM are saving loads of money to give to their shareholders and big fat bonus's to give to their Execs and that is all they care about.