Quote:
Originally Posted by Ken W
I received an email from VM advising me that they are charging me an activation fee for activating the V6 which was a replacement for the defective TiVo box!
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I recall something similar when I swapped a TiVo for a V6, even though it was a free upgrade offer. A quick phonecall got it reversed, but appreciate that's not easy for you Ken. They don't know their backsides from their elbows sometimes and don't learn from mistakes Try the online chat?
https://www.virginmedia.com/help/diagnostics/contactus