[heavyside]

Originally Posted by spiderplant

Hmm... you had a strange channel-entitlement fault before. I wonder whether your box is faulty?

For a start, try rebooting the box, and also your SuperHub.

I have now restarted both of my V6 boxes and my Superhub. The Sky Sports channels are still greyed out on both boxes. The SD Sky Sports channels are present and correct but not the HD variants which are the ones I watch and have listed on my Favourites. The Sky Movies HD channels are still there and working as are the BT Sport HD channels. As this is the same for both V6 boxes I am guessing this is some kind of admin or billing misunderstanding. I hope a call to 150 next week will clear this up before the Premier League and F1 start up again.