Cable Forum - View Single Post - VIP Package

Bob · 10-05-2019, 21:55

Going someone here would be kind enough to provide some clarity which is unfortunately lacking in the official forums.

So my parents are on the VIP package and I just wanted to check what the standard pricing is for that. There bill comes to £112. They have paid for the line rental saver so just wanted to double check they weren't being overcharged.

Then they recently got the Hub 3.0. They had been stuck on 200mbps because of the older router and I had assumed that they should be be able to get 350mbps. From a phone call today they appears not to be the case. Have they been given misinformation here?

Thanks in advance!

10-05-2019, 21:55	#1
Bob cf.mega poster Join Date: Jun 2003 Location: Croydon Age: 38 Services: Sky Q and Hyperoptic Posts: 1,305	VIP Package - Couple of Questions Going someone here would be kind enough to provide some clarity which is unfortunately lacking in the official forums. So my parents are on the VIP package and I just wanted to check what the standard pricing is for that. There bill comes to £112. They have paid for the line rental saver so just wanted to double check they weren't being overcharged. Then they recently got the Hub 3.0. They had been stuck on 200mbps because of the older router and I had assumed that they should be be able to get 350mbps. From a phone call today they appears not to be the case. Have they been given misinformation here? Thanks in advance!