Quote:
Originally Posted by smallclone
Do you reckon they mark certain customers down as bad eggs in their records then?
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only the odd two or three who come on the line having a go at the CS operator and demanding to be released from their contracts etc etc.
Calls are often recorded and am sure notes are made on files.
Do others think VM do not have to be so generous as they have been to the obviously very polite smallclone?!