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Originally Posted by Inactive Digital
Just had my email. 7.8% increase for me. I've always found retentions don't seem to offer the best deals when price increases are happening, so not sure of my next move!
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You usually need to go through with the cancellation to get the good deals. The outbound team usually call back within a few days offering much better deals than any the inbound retentions ones do.
If they don't call you back you can cancel the cancellation at any time before the month runs out then just take something from retentions anyway.