[joglynne]

Originally Posted by jfman

I’d be surprised if there wasn’t WiFi given during the pandemic video calling would have been the norm for residents communicating with families.

Some homes may have wifi which they used to forvideo calling during covid lock downs but a basic connection may not be suitable to be able offer the full service to their residents. This is what happened at the care home my friend now lives in. I understand that the owners are weighing up their options which is why my friends family have opted for a PAYG sim in the mean time.