Re: Hacking into virgin boxes
Quick bit of advise when calling companies, I found Virgin are quite for customer service so I would say they fall to the of the list of companies I do this with.
Always start the call with "This call is being recorder both for my personal records and to protect myself in the event of any future, unforeseen issues"
Staff everywhere are less likely to mess you about or F**K up if they think there's a chance they'll get shii for it.
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