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Old 09-10-2021, 10:10   #5
Hugh
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Re: I've heard some stupid questions, but...

There are no stupid questions - just the people that ask them…

Anyway, back to practicalities - did the station you boarded at have an open ticket office or a ticket machine? (It sounds as if you were trying to get the ticket whilst on the train, and the guidance states you need to get it before boarding the train).

The websites states
Quote:
If a passenger gets on a train without a ticket or Promise to Pay notice at a station where ticket buying facilities are available, they may be liable to pay a penalty fare.
Quote:
What is a Promise to Pay notice?

A Promise to Pay notice is a ticket that must be obtained from our ticket vending machines if customers do not have the facility to pay by credit/debit card. The Promise to Pay notice allows customers to board the train with the intention of exchanging the notice at the first opportunity with a revenue officer, or at the next available booking office.

Why do Northern need to introduce Penalty Fares?

Reducing the number of people who travel without a ticket is not only in our interest as. the operator, but also in the interest of our fare-paying customers.

Few of us want to pay more for our tickets because some people avoid paying, and the loss of income due to people travelling without tickets reduces the money available to invest in a better rail service.

If I do not buy a ticket before travelling, is it an automatic Penalty Fare?

You are responsible for ensuring that you purchase a ticket or obtain a Promise to Pay notice that is valid for your entire journey before travelling, otherwise you may have to pay a Penalty Fare.

Northern is responsible for ensuring that the facility to purchase a ticket or Promise to Pay notice is available.

Can I pay at my destination if I am in a rush?

If you board a train without a valid ticket or Promise to Pay notice you may have to pay a Penalty Fare. If it is shown that your intention was to avoid your fare, then you are breaking the criminal law and you may be liable for prosecution.
https://www.northernrailway.co.uk/legal/penalty-fares
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