Quote:
Originally Posted by OLD BOY
Surely, discounts only work on the basis of the guaranteed length of a contract? Of course VM should charge a termination fee if the customer breaks the agreement.
Do people these days not appreciate the nature of a contract, which places obligations on both sides? If you buy a car on the never-never on a 4 year repayment plan and you crash it in the first year, does anyone really think they would be let off the repayment because the crash wasn't their fault?
Good grief!  |
The issue isn't anything to do with paying to end a contract early, the issue is that people are being forced to pay
too much. Of course Virgin eats installation costs, etc. when a user signs up, that's why minimum contract terms exist, but if you end a contract 10 months early, that's 10 months of service Virgin
doesn't have to provide you. Charging people for it is wrong.