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Old 26-05-2018, 21:20   #1
Mr K
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Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,134
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Virgin Media's £240 early exit fee may be unlawful,

https://www.telegraph.co.uk/news/201...les-customers/
Quote:
Virgin Media customers who have been hit with "early exit penalties" could be offered compensation as telecoms watchdogs have said the charges are unlawful.

Home movers were being penalised with excessive "early disconnection charges" when they moved to an area not supported by Virgin Media before their contract ended.
Oh dear, VM in the dock again. Always thought it was unfair that they charged customers just because VM can't provide a service at a new property. Its VM that are breaking the contract. They are going to have to review that policy and cough up some compensation.
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