Quote:
Originally Posted by Inactive Digital
That is a long wait. There are messages in My Virgin Media saying some of there call centres are still closed. Phone lines will be busier at lunchtime and early evening. I'd suggest trying mid-afternoon or mid-morning, the wait to get through should be shorter.
|
Thank you for your reply, I've tried various times of the day but unfortunately no joy. Yes I understand it's a different situation at the moment with covid but I don't know what I'm supposed to do, it's really annoying as I can't afford to stay on the current tariff.
