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Originally Posted by cheekyangus
That's why I used the word "basically", I didn't know the details and there was no mention of a letter being sent to customers like when M+ TV customers were moved to Fun.
I didn't know Fun gets Virgin's Kids On-Demand content, I've never checked.
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They were actually moved onto a different tier, the original M+ (& More) tier code(s) were unchanged with the redundant tier codes still added to new channels as they were added. M+ codes haven't been added to channels recently added to the Mix pack, so a departure from the norm.
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Actually I wouldn't be surprised if it's easier for VM to add services to a tier rather than migrate people to a tier in these types of circumstances i.e. large numbers of customers. That's probably why M+ is still on their systems, despite customers being "moved" onto Fun, they just matched the channels.
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The recent changes preserve the "Mix" pack but with "Fun" pack channel parity. I would think the best plan would be to migrate everyone to the Mixit (Player) + personal picks model and retire all of the old codes but that may be some way off.