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Re: Virgin Media Customer Service- Your Personal Experience
had extremely good service of them and horrendously bad service of them
main problems oi have had are having to deal with people reading from a list as i see it of how to fix things who just don't want to do anything when they get to the end and nothing has worked
on the other hand i have had some one phone to check everything is ok with a fix and to go out of thier way to ensure an friends eldrerly grandfather got what he needed fixed (happened to be his phone which was why i was doing the phoning) when others would have just quoted data protection ( i reckon none of them actually know what that is lol ) .
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