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Old 03-11-2021, 11:55   #1
Jimdoo
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Join Date: Oct 2021
Posts: 2
Jimdoo is an unknown quantity at this point
Regular latency/lost packet spikes, weird downstream power levels

Hiya,

Seem to have a few concerning things going on with my connection at the moment, here are my downstream power levels:



And my pre and post RS errors:



Meanwhile my last few days of BQM have looked like this:







My questions I guess are
a) What's the best way to contact virgin to let them know about this? and
b) What should I be telling them?

Jim
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