Cable Forum - View Single Post - WiFi VoLTE Calling Coming To Virgin Media

BenMcr · 10-02-2021, 11:01

Although the VoLTE option now appears on devices with a Virgin Mobile SIM inserted, it only works if you're on the Vodafone network for Virgin Mobile. It's not possible if you're still using the EE radio network.

If you've not been notified that you're on Vodafone network (even if you don't have a 5G device yet), then WiFi Calls can't be handed off the mobile network.

Try turning off the LTE calling option for now and see if that helps at all.

I wouldn't expect that moving within a mesh network would drop the call, but that's down to the device to manage.

10-02-2021, 11:01	#27
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: WiFi VoLTE Calling Coming To Virgin Media Although the VoLTE option now appears on devices with a Virgin Mobile SIM inserted, it only works if you're on the Vodafone network for Virgin Mobile. It's not possible if you're still using the EE radio network. If you've not been notified that you're on Vodafone network (even if you don't have a 5G device yet), then WiFi Calls can't be handed off the mobile network. Try turning off the LTE calling option for now and see if that helps at all. I wouldn't expect that moving within a mesh network would drop the call, but that's down to the device to manage. __________________ I work for Virgin Media but all views are my own. Last edited by BenMcr; 10-02-2021 at 11:04.