Re: The state benefits system mega-thread.
Can we be surprised when thousands of jobs have been cut across the HRMC and DWP and along with it many experienced staff.
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Staff numbers have dropped from 85,309 to 82,860 in three years since the rollout of Universal Credit's full service - the current form of the benefit - began in May 2016.
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And the drop is far steeper when measured from Universal Credit's initial launch in April 2013 - when there were 104,210 DWP staff.
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https://www.mirror.co.uk/news/politi...-cuts-17490453
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The Public and Commercial Services Union (PCS), which represents people working for the government, said the staffing cuts in the DWP had been “hugely detrimental” to the ability of its members to serve the public effectively.
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https://www.independent.co.uk/news/u...-a8988816.html
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“The only lesson you can learn from history is that it repeats itself”
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