Quote:
Originally Posted by Chris
Bulb have been especially bad at this over the last couple of years. More than once they have increased my DD even when we’ve been heading into summer with a credit balance because their projections supposedly show I’m not paying enough. I have manually adjusted the amount down via my online portal several times and had to phone to get a substantial refund on one occasion.
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Bulbs billing cycle is something quite bizarre. Before Christmas they wanted to reduce our monthly total to £38 per month and set it accordingly. In reality, we were hitting about £80-90 actual usage but we had built up a large credit, but I said no way, bumped monthly amount back up to where it was.