Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Adlam · 07-02-2007, 21:41

Well I have to say, I have rang ntl: 3 times this week, and on all 3 occasions I was straight through, one time it was around tea time, which I expected it to be quite busy. All of the staff were very helpful, making sure I understood everything I was told, always asking if there was anything else I needed help with before I went, which is easy to ask and just seems a nice touch, I upgraded to te Virgin VIP pack, was all completed within 5 minutes and have a engineer coming on Friday morning, all easy! Well done ntl! (Probably the last time I'll get to type those 3 little letters on this forum!)

07-02-2007, 21:41	#853
Adlam Inactive Join Date: Feb 2005 Location: Swansea, Wales Services: Virgin VIP package Posts: 52	Re: NTL Customer Services: Your personal experience Well I have to say, I have rang ntl: 3 times this week, and on all 3 occasions I was straight through, one time it was around tea time, which I expected it to be quite busy. All of the staff were very helpful, making sure I understood everything I was told, always asking if there was anything else I needed help with before I went, which is easy to ask and just seems a nice touch, I upgraded to te Virgin VIP pack, was all completed within 5 minutes and have a engineer coming on Friday morning, all easy! Well done ntl! (Probably the last time I'll get to type those 3 little letters on this forum!)