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RichardCoulter · 10-10-2021, 23:33

There's a thread on here somewhere about the experiences that someone in a similar position to yourself encountered.

It's well known that there are a lot of complaints about how VM treats its customers, but this was a whole new level of contempt, lies & arrogance.

Basically, from what I remember, VM agreed to connect him if he had some of the work done at his expense. He did it, at a cost of thousands and then VM said that they couldn't connect him. They refused to reimburse him for his wasted money, so he took legal action against them and won. VM then didn't/wouldn't pay out what they had been told to, so he had to take further action to force them to.

Personally, I wouldn't bother, but if you do go ahead make sure that you get everything in writing.

10-10-2021, 23:33	#2
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,047	Re: Paying VM for installation costs There's a thread on here somewhere about the experiences that someone in a similar position to yourself encountered. It's well known that there are a lot of complaints about how VM treats its customers, but this was a whole new level of contempt, lies & arrogance. Basically, from what I remember, VM agreed to connect him if he had some of the work done at his expense. He did it, at a cost of thousands and then VM said that they couldn't connect him. They refused to reimburse him for his wasted money, so he took legal action against them and won. VM then didn't/wouldn't pay out what they had been told to, so he had to take further action to force them to. Personally, I wouldn't bother, but if you do go ahead make sure that you get everything in writing.