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Old 13-04-2022, 19:14   #1
livelysprite
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Join Date: May 2019
Posts: 32
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Registering loss of fixed line service

My phone line went dead and my broadband has been going on and off for days. I suspect cityfibre have damaged the underground cable going into my house as they put fibre optic in my street recently. I reported the fault using my neighbour's landline, but I am wondering if I need to phone another number to register loss of service or does reporting it automatically register it? Virgin said there is a fault on my line and the engineer will come on friday.

Last edited by livelysprite; 13-04-2022 at 19:18.
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