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Old 06-09-2021, 20:06   #438
OLD BOY
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Location: Wokingham
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by RichardCoulter View Post
Not got any better according to Ofcom:

https://www.ispreview.co.uk/index.ph...omplaints.html
I must admit, I canít see where these complaints are coming from. Iíve always been happy with the service I get from any of the cable companies over the years.

I admit that when I wanted to change my package a few months back it was difficult to raise Customer Services over the phone due to the pandemic, but I then used their Ďchatí method for the first time, and it worked just great. I got a better deal than I expected.
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